We want you to shop with confidence. If you are not satisfied with your purchase, you may be eligible for a return or refund under the conditions below.
Return Eligibility
- Items must be returned within 30 days of delivery.
- Products must be unused, in original packaging, and include all accessories.
- Certain items (personal care, opened consumables, custom products) may be non-returnable for hygiene or safety reasons.
How to Initiate a Return
- Contact support with your order number and reason for return.
- Receive return authorization and instructions.
- Ship the item using the provided guidelines.
Refunds
Approved refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item. Shipping charges are non-refundable unless the return is due to our error or a defective product.
Exchanges
Where available, we may offer an exchange for the same item in a different size or variant. Contact support to confirm availability.